Podlantic
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Security & Compliance

The short version: we never hold your patients' data.

A serious buyer reads this page before signing. Here is exactly where Podlantic sits with your data — stated plainly, and only where we can stand behind it.

Home / Security
By design, not by accident

No PHI. Anywhere. Ever.

Everything Podlantic runs — credentialing, recruiting, referrals, marketing, practice admin — touches your practice, your payers and your people. It does not touch patient records. That is a design decision, not a limitation we're working around.

What that means for you. No Business Associate Agreement to negotiate. No offshore subcontractor attestation to file with CMS. No entry in your HIPAA risk analysis for an overseas vendor. No state-by-state restrictions on where we can work. And no six-week compliance review before we can start.

Standard controls

The six controls we run as standard.

No PHI doesn't mean no discipline. This is how every pod works, for every client.

Screened staff

Background and reference checks on every person before they join a pod.

Named logins

Every pod member works under their own account with a defined role — never a shared password.

Full audit trails

A complete, reviewable record of who did what, when — across every system a pod touches.

MFA everywhere

Multi-factor authentication on every account a pod member uses to reach your systems.

Exclusion screening

OIG and SAM.gov exclusion checks on every pod member — re-run monthly, not once at hiring.

24–72h incident notice

A written commitment: any security incident affecting your data is notified within 24–72 hours.

We don't hold SOC 2, and we don't claim to. For a vendor handling patient records it would be essential. We don't handle them. What we do hold: screened people, named access, full audit trails and a written incident commitment — and if your compliance team wants to see how we work, ask and we'll show you.
Schedule C — our Coverage & Scope Schedule. Every proposal and MSA attaches Schedule C, which sets out in writing exactly what categories of work we run and what we don't. We'd rather tell you on the first call than in the fourth month.
Talk to us directly

Questions before you sign?

Security and compliance questions go straight to the people who own them — not a support queue. If your compliance officer or attorney needs specifics, we'll put them in the room.

security@podlantic.com