Podlantic
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Built in Cape Town · For ABA & behavioural health

Your team across the Atlantic. We're not just a BPO — we're better.

One dedicated pod instead of four vendors — recruiting, marketing, referrals, practice admin and credentialing, working your hours from Cape Town — so you stay focused on the clinical work only you can do. One delivery lead. One number, reported weekly. We never touch patient data.

Cape Town — where your pod works

No patient data. No BAA. No compliance review. No waiting.

Everything we run touches your practice, your payers and your people — never your patients' records. That means we can work with you in every US state, start in days instead of after six weeks of legal review, and never appear in your HIPAA risk analysis as an offshore exposure. Most offshore vendors spend the first month of your relationship getting cleared. We spend it working.

Our core business

One practice shouldn't need four vendors. So we became one.

You can hire a BCBA in six weeks and then wait 90 to 180 days to bill them. Recruiting without credentialing is a salary with no revenue. Credentialing without recruiting is a payer contract with nobody to use it. Marketing without either is just a longer waitlist. Four vendors can't see the sequence. One team runs it as one motion.

The usual way

  • An admin service, a recruiter, a marketing agency and a credentialing vendor — four invoices.
  • Nobody owns the handoffs, so work falls between the gaps.
  • Every vendor blames the other when a number slips.
  • You become the project manager for your own back office.

The pod way

  • One dedicated pod runs recruiting, marketing, referrals, admin and credentialing.
  • One delivery lead answers for everything, on one number you choose.
  • One flat monthly fee — at a fraction of onshore cost.
  • You interview and approve every hire — they're your team.
What your pod runs

Six functions. One team.

Everything below is drawn from the pods — run for you by dedicated specialists, so your clinicians' hours go to clinical work.

Clinical recruiting & onboarding

BCBA, BCaBA and RBT hiring pipelines run end to end — you interview and approve every hire.

Referral & payer outreach

Outbound to paediatricians, schools and payers — the referral pipeline, filled and followed up.

Marketing & visibility

Local SEO, Google Business Profile, reviews, paid search and AI-answer visibility — Sonar-scored monthly.

Practice admin & reporting

Documentation, policy and compliance paperwork, and weekly reporting on de-identified aggregates.

Credentialing & enrolment New

Our newest service: payer enrolment, CAQH, revalidation and roster management, priced per provider.

Custom software, owned by you

Intake flows, portals, dashboards and integrations — built, handed over, and yours to keep.

The pods

Pick the pod that fits.

Different shapes for different practices — not tiers of one product. Start with one and change shape as the practice grows.

Healthcare Pod

Give your clinicians their hours back.

Recruiting, referrals, marketing, practice admin and credentialing. The flagship.

Explore →
Sales Pod

Fill the referral pipeline.

Outbound to paediatricians, schools and payers — never to families.

Explore →
Digi Pod

Be found.

Local SEO, reviews, paid search and AI-answer visibility, Sonar-scored monthly.

Explore →
Startup Pod

A growth team on subscription.

~110 hours a month for a practice getting started.

$3,200 / month flat
Tech Pod

If we build it, you own it.

Custom software, built and handed over. Your code, your data.

Explore →
The problem, in numbers

What running a practice actually costs you.

90–180 days
To credential a clinician

Typical time to enrol one clinician with a new payer — before they can bill a single session.

MedSole RCM / PayerReady, 2026
14–19%
Initial denial rate on ABA claims

And 30–50% of those denials trace back to authorisation gaps.

ABA billing benchmarks, 2026
77–103%
Annual RBT turnover

With $15,000–25,000 in recruiting and lost billing to replace one therapist.

Behavioural-health workforce studies, 2025–26
10 hrs
Admin, per person / week

Hours each staff member loses to repetitive administrative work every week.

Operations benchmark, 2026
The free tools

Before you hire anyone, find out what's leaking.

Four free instruments, built on our own engine. No patient data, ever.

Free · 72 hours

Echo

Is what's out there about you correct? A NAP audit across 40+ sources, results in 72 hours.

Run the audit
Free · 72 hours

Practice Pulse

Where are you leaking? A three-lens scorecard on presence, operations and readiness.

Get your score
Free · monthly

Sonar

How visible are you? A Presence Score out of 100, re-scored monthly.

See the Engine
Free · monthly

Signal

What's changing around you? The monthly ABA operator briefing.

Subscribe

AI agents sweep in parallel. A named specialist verifies every finding before it reaches you.

Our newest service

Just need clinicians billable sooner?

Credentialing & enrolment now runs standalone — $350 per provider per payer, or $300 per provider per month. First files in 5–15 days, reported weekly on days to billable.

Credentialing →
Cape Town's Sea Point coastline from Signal Hill
Awake for your whole business day

Your hours, worked by people who slept.

Cape Town 15:00–23:00 is 09:00–17:00 Eastern. Manila works 21:00–05:00 for the same coverage. Payer enrolment calls, credentialing follow-ups and candidate interviews all have to happen in US hours — ours are worked by people who slept.

One team, on the record

Real people, real software, real accountability.

A pod isn't a freelancer and it isn't a ticket queue. It's a dedicated team working inside one system you can see into — every task logged, every handoff visible, every login named.

How it starts: a 20-minute calla written proposal in 48 hourslive in weeks.